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  Skill Development
 
  Leading the Leaders
  Performance Appraisal and Counseling
  Selling Skills
  The Art of Stress Management
Leading the Leaders
Middle Management / Senior Management (Residential – Optional)
Objectives
  To make the participants understand the importance of ‘knowing one self' and how it facilitates to become an effective leader.
 
  To become aware of one’s self and identity
  To appreciate the difference between transactional leader and transformational leader
 
  To discover and learn leadership skills, abilities and behave appropriately.

Contents
Self and identity - Managing vs. leading - Leadership styles - a self assessment to motivate others - Enabling and empowering a Team - Decision Making & Problem solving Transactional leader vs. transformational leader - Leadership Vs Follower ship Counseling and coaching - Role Modeling

Methodology
Lecture, Structured exercises, role-plays and outdoor exercises
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Performance Appraisal and Counseling
What is PC?
  Certain misunderstanding
  Correcting / giving negative feedback
  Clinical counseling
  Counsellor and Counselle makes complex

Objectives of Counseling
  Certain misunderstanding
  To realize one’s potential as a manager
  To understand one self by providing an opportunity have an insight into his behavior and analyze the dynamics of such behavior
 
  To have a better understanding of the environment.
  To receive feedback about his behavior and assist him in analyzing his intra and inter personal competence
 
  To set one’s long term and short term goals»  To understand his training needs

Process of Counseling
  Communication- Influencing - Helping
  Listening Asking Qns and Responding
  Qns -Critical Qns, Testing Qns,  Resenting, Qns Leading Qns, Testing Qns, Clarifying Qns Open Qns
 
  Feedback
  Influencing Increasing autonomy of the person
  Positive reinforcement identification
  Helping
  Concern and Empathy
  Mutuality of relationship
  Identifying developmental needs

Conditions for Effective Counseling

  Sense of uninhibited participation by the subordinates in the PR process
  Dialogic relationship in goal setting and performance review
  Focus on work-oriented behavior
  Avoidance of salary, etc
 
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Selling Skills
Objectives
  To impart essential selling skills to participants 
  To familiarize participants with real life selling situations by simulated role plays
  To build self confidence of participants in facing tough customers

Contents
Understanding Self - Understanding Role of salesperson - Pre call Planning -Selling process Sales presentation - Handling objections - Probing techniques -Closing a sale - Time management

Duration
  3 days

Methodology
Role plays, self assessment exercises, group exercises  


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The Art of Stress Management
Preamble
It seems as if, Cardio vascular problems and Corporate Executives are married to each other! Ultra modern Electronic gadgets and Ulcer related Executive cadres always appear to go together!
 
All of us are running; only some of us are winning; even after winning satisfaction seems to be missing! Day in and day out, we are working under BOSS – ‘Burn Out Stress Syndrome’! With the changing international scenario, and the onset of Multinational companies, Liberalization, Privatization & Globalization (L P G) everyone has come under stress.
 
 
 
 
 
Looks like, there is no such thing called ‘guaranteed job or guaranteed income’. This has come to be true, for every individual, all over the world. Achieving targets and meeting deadlines have become imperative today for all of us; and even today seems to be too late. We were expected to have produced these results yesterday!
 
 
 
 
In this context, the number one desire in everyone’s mind, is to remain in the race, be competitive, create quality outputs, continue to stay healthy – physically as well as psychologically, and also maintain good quality relationships with Self, family members, colleagues, boss and society.
 
 
 
 
This program offers the ways and means to achieve all these plus something more, through the latest, psychological, practical, research-based techniques to manage stress, thereby creating ways and means to lead a happy, healthy, and wealthy and successful life!
 
 
 

Contents
  What is Stress?
  Why one should manage Stress?
  Modern day Stressors
  Good Stress and Distress
  Physical and Psychological effects of Stress
  ‘Type A’ & ‘Type B’ Personalities
  How do we normally cope with Stress?
  Effective methods of coping with Stress
  Relaxation, Visualisation and Positive affirmations
 
 
 
For further information, contact 98407 94630 / 22501448 / 22501449 or email bodhi@bodhi.co.in.
 
 
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